Terms of Service — xsmm.shop

1. General Information
By placing an order on xsmm.shop, you automatically agree to the terms outlined below, regardless of whether you have read them.
We reserve the right to update or modify these terms at any time without prior notice. Please check this section regularly for the latest updates.
You agree to use xsmm.shop in compliance with the terms and policies of the respective social media platforms (e.g., YouTube, Instagram, Telegram, etc.).
We are not liable for any consequences arising from violations of these platforms' rules.
Service prices may change at any time without prior notice. Current pricing is always listed on our website.
While we aim to deliver services within estimated timeframes, delays may occur due to platform updates, system load, or technical issues. In such cases, we will make every effort to complete your order promptly.
We reserve the right to adjust the type of service provided if necessary to successfully fulfill your order.

2. Disclaimer of Liability
xsmm.shop is not responsible for any losses or damages resulting from the use of our services.
We do not guarantee protection from account suspensions, content removal, or penalties imposed by social media platforms.
Users are solely responsible for ensuring their compliance with the terms and conditions of each platform.
We have no control over algorithm updates or technical issues on third-party platforms that may impact service performance.

3. Commitments
In the case of delays or technical issues, we are committed to delivering all paid orders.
If a service is not delivered within the specified timeframe, you may contact our support team to request compensation.
Refunds are only available if the service has not started or if we are unable to fulfill the order due to our own fault.
If an order is already in progress, partial refunds may be considered on a case-by-case basis. We aim to be transparent and customer-focused in such matters.

4. Services
xsmm.shop offers social media promotion services for platforms such as Telegram, YouTube, Instagram, and others to help improve content visibility and engagement.
The use of our services to promote or distribute prohibited content (e.g., illegal products, explicit material, violence, etc.) is strictly forbidden.
We do not guarantee that 100% of accounts used in promotions will have profile pictures, bios, or posts, though we strive to maintain quality.
If your content already had over 100,000 followers, likes, or views before placing an order, refill protection does not apply — even with a refill guarantee — since we cannot verify the origin of the drop.

5. Refund Policy
By completing a payment on xsmm.shop, you agree not to file disputes or chargebacks through your payment provider.
Refunds will be issued only to the original payment method (e.g., credit card, e-wallet).
Refund requests must be submitted within 3 days from the order date or balance top-up.
Suspicious or fraudulent activity may lead to account suspension without refund.
All refund requests must be made via xsmm.shop support. Each request will be reviewed individually.
If approved, refunds will be processed within 10 business days to the specified payment method.
xsmm.shop is not responsible for transaction or withdrawal fees charged by payment providers, though users will be informed of any applicable fees.